How to Get Tickets
Box Office Hours | Monday – Friday 9:30am – 5:00pm & Saturday 1:00pm – 4:00pm
CALL US | 604.689.0926
VISIT US | 280 E. Cordova Street
AT THE DOOR | The lobby is open for door sales and Will Call ticket pick-up one hour prior to the performance.
We accept cash, debit cards, and credit cards.
Tuesday & Wednesday: $30 regular / $25 students & seniors
Thursday-Sunday (both show times): $33 regular / $28 students & seniors
Under 30? $20 all performances with proof of age
Ticket prices include $3 service fee, $1 endowment fund and all applicable taxes.
Regular is anyone who doesn’t fall into one of the other categories
Students are full time with valid ID
Seniors are 65+ years
Infants and children under age 5 not permitted.
Some Wednesday 1pm matinees are PWYC Pay-What-You-Can performances.
Tickets are available at the door ONLY, starting one hour before the performance. Box Office opens at 12pm.
PWYC tickets are subject to availability. Advanced tickets for PWYC performances are full price.
See some shows before they open for half the price – all tickets $17.
Stay after the show on Thursdays for a FREE artist Q&A.
The Firehall features reserved seating for all productions in our season.
All tickets are nonrefundable.
Exchanges are possible provided that it is at least 24 hours prior to performance, the applicable fee(s) are paid at the time of exchange, and the tickets are moved to another performance of the original production. Ticket exchanges carry a fee of $3 per ticket.
Latecomers will be seated at the discretion of management.
Though extremely rare, should a performance be cancelled, the Box Office will contact you via email and phone. Pending inclement weather does not necessarily result in performance cancellations; however, patron’s may inquire with the Box Office 604.689.0926. Ticket exchange policy noted above will apply to patron initiated exchanges.
Discounts are available for group bookings of 10 or more; as well, we have excellent rates for high school and university students. Nearly all shows have Wednesday matinees, which are an excellent chance to see a performance, and talkbacks can be booked after these shows for your group.
For information on pricing and availability contact our Box Office Supervisor at 604.689.0926 or firstname.lastname@example.org.
Below is a graphic map of the Firehall’s standard 136-seat layout. Please note that the theatre features flexible seating and this configuration may be altered for specific shows, depending on their technical requirements.