Accessibility

Accessibility is one of the Firehall Arts Centre’s top priorities. We want to both support and create a community that is welcoming, inclusive, and accessible to all. We build our accessibility on three pillars: cultural, economic, and physical.

HOW WE STRIVE TO BE MORE ACCESSIBLE

Since we first began, access to arts programming has been one of our most important guiding principles. We welcome many diverse artists to our space to share their cultural practices and engage a variety of artists and cultural groups as part of our regular programming.

We offer sliding scale tickets for most of our productions and frequently provide discounted or free access to young people, Downtown Eastside residents, seniors’ groups and more.

We offer Pay-What-You-Can shows, where patrons choose the amount that they’d like to pay. It can be just a few dollars or many dollars–it’s up to you!

We offer relaxed performances, accessible parking (subject to availability, please call to check), and accessible seating (please call to let us know your needs).

Our theatre as well as our bathrooms are wheelchair accessible. Our accessible entrance has an opening of 27.5 inches. Our staff members are always ready to help and guide patrons with disabilities. We are actively raising funds to improve access for our patrons with disabilities.

New for our 23/24 season, we have installed an assisted hearing system, which amplifies sound for hearing-impaired patrons. Just ask at the box office for an assisted listening device!

If you’d like to discuss how you can help, or share your suggestions, please don’t hesitate to get in touch. Email gm@firehallartscentre.ca or call us at 604.689.0691.

“As a wheelchair person it seemed every effort was made to accommodate and make the experience positive - Bravo to the Firehall for showing a real community attitude.”
Patron Feedback
Patron Survey

We’re Grateful to Be Here.

The Firehall Arts Centre is located on the unceded and traditional territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səlilwətaɬ (Tsleil-Waututh) First Nations where they lived and gathered together for thousands of years. Acknowledging their connections to these lands is a significant part of what the Firehall considers when choosing the productions and presentations we undertake and how that work shapes and impacts those around us. We ask our community to reflect on what being present here means to you and those around you.